*** PLEASE READ CAREFULLY. We're only able to process resumes submitted through our website. Please visit us at http://www.liaisonresources.com/jobs/austin_jobs.html#99072for a detailed job description and to apply for this position (Online Program Coordinator - Job # 99072). We have an immediate need for an Online Program Coordinator to work with our Fortune 500 client located in north Austin. This position requires working on emerging technologies across all segments and with global stakeholders. This Liaison position includes full employee benefits includes 100% Liaison-paid PPO medical and dental insurance, paid vacation/sick and holiday leave and matching 401k. DUTIES AND RESPONSIBILITIES: We have an immediate need for an Online Program Coordinator to work with our Fortune 500 client located in north Austin. This position requires working on emerging technologies across all segments and with global stakeholders. BACKGROUND AND EXPERIENCE: - 2 to 4 years experience with online sites- global, marketing, and/or content experience; - Background on social media/content; - Strong analytical background; - Knowledge of computers/technology industry; - Product/software development knowledge (plus). HARD SKILLS: - Strong presentation and project management skills; - PC and organizational skills; - Must have strong Excel skills! SOFT SKILLS: - Attention to detail ability to multitask; - Process oriented; ability to form new processes; - Ability to take project from incubation, analyze data, respond quickly to be able to scale across multiple segments, regions, and stakeholders. DETAILS: This is a full-time, ongoing position on Liaison's marketing team working onsite at a global computer manufacturing company. Details will be provided during the interview process. Sorry, no relocation benefits are available for this position. Candidates applying from outside central Texas should provide date-specific relocation plans in the "tell us more" section of our application. COMPENSATION: 55-57K BENEFITS: Full employee benefits package includes 100% Liaison-paid PPO medical and dental insurance, paid vacation/sick and holiday leave, 401k program with company matching, short- and long-term disability insurance and optional supplemental insurance coverage. Details will be provided at time of job offer. *** PLEASE READ CAREFULLY. We're only able to process resumes submitted through our website. *** Please visit us at http://www.liaisonresources.com/jobs/austin_jobs.html#99072 for a detailed job description and to apply for this position (Online Program Coordinator - Job # 99072). We respond promptly to all candidates who apply with us online, so please no phone calls or direct emails. We look forward to reviewing your qualifications! Liaison is an equal opportunity employer
Job Title: Online Lead-Generation Support Specialist
Company Name: Liaison Resources
*** PLEASE READ CAREFULLY. We're only able to process resumes submitted through our website. Please visit us at http://www.liaisoncreative.com/jobs/austin_jobs.html#99068 for a detailed job description and to apply for this position (Online Lead-Generation Support Specialist - Job # 99068).
Liaison is seeking an Online Lead-Generation Support Specialist for a full-time ongoing position within north our Austin-area High-Tech Fortune 500 client. In this critical role on Liaison's close-knit and growing team, you'll engage directly with inbound potential customers to gather data and assist with customer service, lead-gen, and data processing. You'll be supporting operations critical to our client's marketing and sales business process.
This is not a sales position and does not provide commissions. Pay range starts at 33k/yr, based on experience.
This position includes full employee benefits package includes 100% Liaison-paid PPO medical and dental insurance, paid vacation/sick and holiday leave, 401k program with company matching and short- and long-term disability insurance.
DUTIES AND RESPONSIBILITIES - In this job, you'll: - Provide a high level of customer service through communicating with, and properly routing new inbound interested sales leads coming to the website. Communication will be live via email or phone; - Rapidly and accurately categorize online requests using a scoring and routing methodology and working within Microsoft Excel; - Analyze lead comments and characteristics to provide most appropriate follow-up and routing to sales, support, or other business units; - Qualify and load all online leads into Salesforce.com; - Proactively communicate with the online and sales teams in order to ensure quick follow-up time for qualified leads; - Develop reports in Salesforce.com to monitor all activities and initiatives - Devise or modify procedures to solve problems considering resources, time and form of desired results;
BACKGROUND AND EXPERIENCE: - 1-3 years experience in online marketing, inside sales support, and/or enterprise-level B2B customer service; - Bachelor's degree or equivalent work experience. - Important: This is a critical and challenging role, and the hard skills and experience required are not especially rare. Therefore, the recruiters will be making decisions based in large part upon the degree to which your concise Liaison job application addresses the specifics of this position and relates them to your skills and goals. Your application creates an email sent directly to the lead recruiter, so make it count!
HARD SKILLS: - Expert MS Office skills, especially Outlook; - SalesForce.com experience a big plus. - SharePoint experience a plus.
SOFT SKILLS: - Excellent written and verbal communication; - Comfortable speaking to customers over the phone; - Able to work with limited direction; - Comfortable working under strict deadlines; And, most importantly: - Exceptional attention to detail is essential for success in this position. Please use the last paragraph of the "tell us more" section of your application to point to one specific example of how you succeeded in a fast-paced job where attention to detail was critical to success; - We need someone who is confident asking questions. Please use the 1st line of the "tell us more" section to ask us any question you may have about this job or about Liaison. We will definitely respond to your question!
DETAILS: This is a full-time, ongoing position on Liaison's marketing team working onsite at a global computer manufacturing company. Details will be provided during the interview process.
COMPENSATION: Based on experience.
BENEFITS: Full employee benefits package includes 100% Liaison-paid PPO medical and dental insurance, paid vacation/sick and holiday leave, 401k program with company matching, short- and long-term disability insurance and optional supplemental insurance coverage. Details will be provided at time of job offer.
How To Apply: *** PLEASE READ CAREFULLY. We're only able to process resumes submitted through our website. *** Please visit us at http://www.liaisoncreative.com/jobs/austin_jobs.html#99068 for a detailed job description and to apply for this position (Online Lead-Generation Support Specialist - Job # 99068). We respond promptly to all candidates who apply with us online, so please no phone calls or direct emails. We look forward to reviewing your qualifications!
